Showing posts with label CUE. Show all posts
Showing posts with label CUE. Show all posts

Sunday, January 9, 2011

CUE and B-ACD integration

Hi guys,
Interesting doc: "Cisco CME Basic Automatic Call Distribution and Cisco Unity Express Auto Attendant Interoperation Configuration Example"

http://www.cisco.com/en/US/products/sw/voicesw/ps5520/products_configuration_example09186a0080566c4a.shtml


Enjoy.

Wednesday, December 15, 2010

CME - CUE Integration

CUE-CME Configuration:
!
----------------------------
Part 1 : Service Module
---------------------------
!
Br2-RTR# interface service-engine 0/0
Br2-RTR# no shut                           ! Don't forget this. Saves time.
Br2-RTR# ip unnumbered vlan400   ! Any L3 Interface you wanna bind ur Ser-Eng to.
Br2-RTR# service-module ip address 10.10.202.2 255.255.255.0
Br2-RTR# service-module ip default-gateway 10.10.202.1
!
Br2-RTR# ip route 10.10.202.2 255.255.255.255 service-engine 0/0
!
! Optional Commands
!
Br2-RTR# service-module service-engine 0/0 reset ! Do only if you cannot ping the module.
Br2-RTR# service-module service-engine 0/0 session ! Module reboots-takes time 10 Min.
Br2-RTR# service-module service-engine 0/0 session clear ! if connection refused
!
Now we go to the CUE Module & see if the License File is proper or not.
!
CUE# sh software license
!
! Now if the License needs to be downloaded, it has to be FTP only. Command for the same is:
!
CUE# software install clean url ftp://10.10.210.5/license_file_name.pkg username cisco password cisco
CUE# offline
CUE# restore factory default
CUE# reload   ! wait for 10 Minutes (Ctrl-Shift-6-X --> to go back to RTR)
!
------------------------------------
Part 2 : SCCP CA Configuration
------------------------------------
!
Br2-RTR# telephony-service
Br2-RTR# vociemail 3600
Br2-RTR# web admin system name admin password cisco
Br2-RTR# call-forward pattern .T ! Required for only IP-IP Calls.
Br2-RTR# transfer-pattern .T ! Required for only IP-IP Calls.
!
Now we conf the HTTP Servers
!
Br2-RTR# ip http server
Br2-RTR# ip http path flash:/GUI
!
Now we define the Dial-Peer
!
Br2-RTR# dial-peer voice 3600 voip
Br2-RTR# session protocol sipv2
Br2-RTR# destination-pattern 3[126]00
Br2-RTR# session-target ipv4:10.10.202.2 ! IP of the Ser Module
Br2-RTR# codec g711ulaw
Br2-RTR# no vad
Br2-RTR# dtmf-relay sip-notify
!
! MWI Config. This is the SIP Outcalling Method
!
Br2-RTR# ephone-dn 3
Br2-RTR# number 3999....
Br2-RTR# mwi on
!
Br2-RTR# ephone-dn 4
Br2-RTR# number 3998....
Br2-RTR# mwi off
!
Br2-RTR# ephone 2
Br2-RTR# username br2phn2 password 12345  ! Assign username to Ephone Before CUE Configuration.
!
----------------------
Part 3 : SIP Phones
----------------------
!
Sip devices can have their MWI relayed in 2 methods:
1. Subscribe-Notify
2. Unsolicited NOtify
!
Subscribe Notify:
!
Br2-RTR# sip-ua
Br2-RTR# mwi-server ipv4:10.10.202.2
!
Br2-RTR# voice register dn 2
Br2-RTR# mwi
!
Br2-RTR# voice register global
Br2-RTR# voicemail 3600
!
Br2-RTR# voice register dn 2
Br2-RTR# call-forward b2bua noan 3600 time 12
Br2-RTR# call-forward b2bua busy 3600 time 12
Br2-RTR# call-forward b2bua mailbox 3006
!
Br2-RTR# voice register pool 2
Br2-RTR# dtmf-relay rtp-nte ! SIP Phones don't support SIP-Notify as DTMF, so we'll need RTP-NTE
!
Now reset the phones & create profile under voice register global.
!
-------------------------
Part 4 : CUE Wizard
-------------------------

Here you put basic settings like DNS(If Reqd), NTP etc. Most imp you assign a Username & Passwd for Web Login.
CUE Will auto receive info for the Ephones & Tel-Service & creates VM For the same. But for SIP Phones you will need to create them.
This Completes the CLI Initialization of the CUE Module. Now we go to the Web for the Complete Configuration.